Welcome to the Wyz Creations FAQ page. Here you’ll find answers to the most common questions about our products, orders, shipping, and policies.
Because all of our items are made to order through our print-on-demand partners, some processes may differ from traditional retail stores. We’ve outlined everything below to help make your experience as smooth and transparent as possible.
Can’t find what your looking for, feel free to contact us and we’ll be happy to help.
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Our products are produced through a global network of Printify print providers located in different regions, depending on availability and your shipping location. This helps reduce shipping times and improves fulfilment efficiency.
All Wyz Creations products are made using a print-on-demand model. This means each item is only produced after you place an order. We do not hold stock — instead, our fulfilment partner Printify prints and ships each item individually.
To help us assist you quickly, please include your order number, a description of the issue, and photos if relevant.
You can contact us anytime at info@wyzcreations.com. We aim to respond within 24–48 business hours.
We do not offer exchanges due to the made-to-order nature of our products. Please check size guides carefully before ordering.
If your item arrives damaged or incorrect, contact us within 7 days of delivery with your order number and photos. We will arrange a replacement or refund.
Because all items are made to order, we do not accept returns for change of mind or incorrect sizing. However, we will replace or refund items that are damaged, defective, or incorrect.
Minor variations in colour may occur due to screen differences and printing processes. This is normal for print-on-demand products.
No. Fit may vary depending on the product and supplier. Size guides are provided on each product page to help you choose correctly.
No, our prints are designed to be durable. To maintain quality, we recommend washing inside out at a low temperature and avoiding tumble drying.
Our t-shirts are printed using professional print-on-demand technology such as DTG (Direct-to-Garment) printing. This ensures high-quality, long-lasting prints.
Yes. As soon as your order ships, you will receive a tracking link via email so you can follow your delivery.
Delays can happen due to high demand, print provider workload, stock availability, or carrier delays. During busy periods (such as holidays), production and shipping may take longer.
After production (2–7 business days), delivery typically takes 2–7 business days depending on your location and shipping method.
Once your order is placed, you will receive an order confirmation email. You will also receive a second email with tracking information once your order has shipped.
Orders typically take 2–7 business days to be produced before shipping. This is the print production time handled by Printify’s fulfilment partners.
Because orders are sent to production quickly, we cannot guarantee changes or cancellations once an order has been placed. If you need help, contact us immediately and we will do our best to assist.
For tailored recommendations and detailed product guidance, visit our product advice page. If you need further assistance, feel free to contact us directly at info@wyzcreations.com.
