Got a question? You’re in the right place. Every Wyz Creations piece is made to order just for you, so a few things work a little differently from your average high-street shop. Everything you need to know is below.
Can’t find what you’re looking for? Drop us a line at info@wyzcreations.com and a real human will help you out.
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Our products are produced through a global network of Printify print providers located in different regions, depending on availability and your shipping location. This helps reduce shipping times and improves fulfilment efficiency.
All Wyz Creations products are made using a print-on-demand model. This means each item is only produced after you place an order. We do not hold stock — instead, our fulfilment partner Printify prints and ships each item individually.
To help us assist you quickly, please include your order number, a description of the issue, and photos if relevant.
You can contact us anytime at info@wyzcreations.com. We aim to respond within 1–2 business days.
We do not offer exchanges due to the made-to-order nature of our products. Please check size guides carefully before ordering.
If your item arrives damaged or incorrect, contact us within 7 days of delivery with your order number and photos. We will arrange a replacement or refund.
Because all items are made to order, we do not accept returns for change of mind or incorrect sizing. However, we will replace or refund items that are damaged, defective, or incorrect.
Minor variations in colour may occur due to screen differences and printing processes. This is normal for print-on-demand products.
No. Fit may vary depending on the product and supplier. Size guides are provided on each product page to help you choose correctly.
Our prints are made to last. Follow the care tips and they’ll stay looking great wash after wash.. To maintain quality, we recommend washing inside out at a low temperature and avoiding tumble drying.
Our t-shirts are printed using professional print-on-demand technology such as DTG (Direct-to-Garment) printing. This ensures high-quality, long-lasting prints.
Yes. As soon as your order ships, you will receive a tracking link via email so you can follow your delivery.
Delays can happen due to high demand, print provider workload, stock availability, or carrier delays. During busy periods (such as holidays), production and shipping may take longer.
After production (2–7 business days), delivery typically takes 2–7 business days depending on your location and shipping method.
Once your order is placed, you will receive an order confirmation email. You will also receive a second email with tracking information once your order has shipped.
Orders typically take 2–7 business days to be produced before shipping. This is the print production time handled by Printify’s fulfilment partners.
Because orders are sent to production quickly, we cannot guarantee changes or cancellations once an order has been placed. If you need help, contact us immediately and we will do our best to assist.
For tailored recommendations and detailed product guidance, visit our product advice page. If you need further assistance, feel free to contact us directly at info@wyzcreations.com.
We ship to UK, US, EU and most other countries. Shipping is calculated at checkout based on your location and the items in your basket, so you’ll see the exact cost before you pay.
We accept Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. All payments are processed securely, and we never see or store your full card details.
Enter your code in the “Coupon code” box in your basket or at checkout and hit apply. The discount will show before you pay. You can find our current deals on the Offers page. Only one code can be used per order unless stated otherwise.
Sign up on our Subscribe page and we’ll email you a 50% off code for your first order. It’s for new subscribers only. You’ll also be first to hear about new drops and exclusive codes, and you’ll be entered to win any 3 tees.
Our products are printed by different print partners depending on the item and where you live. If you order more than one product, they may be made in different places and arrive separately, sometimes on different days. Each parcel gets its own tracking link, and you won’t pay extra shipping because of the split.
For UK orders, [there are no extra charges]. For orders outside the UK, we route your order to a print partner as close to you as possible to avoid import fees. Some countries may still charge local duties or taxes on delivery, and these are the customer’s responsibility.
First, check with neighbours, your building’s reception or any safe place a courier might have used. If it still hasn’t turned up after [3 days], email info@wyzcreations.com with your order number and we’ll investigate with the carrier and arrange a replacement where appropriate.
Contact us straight away. If your order hasn’t gone to print yet, we can update it. Once it’s shipped, we can’t redirect it, and we can’t be responsible for parcels sent to an incorrectly entered address.
Most of our tees are unisex fit, which runs slightly roomier than a fitted women’s cut. Check the size guide on each product page, which gives chest and length measurements.
No, you can check out as a guest. Creating an account lets you track orders, save favourites and check out faster next time.
We don’t currently offer custom designs. For bulk orders such as team, stag/hen or event tees, email info@wyzcreations.com and we’ll see what we can do.
Click “unsubscribe” at the bottom of any of our emails and you’ll be removed straight away.